What is your return policy?
We do not accept returns or refund for custom made garments. But if there is an issue please reach out to us.
I can't find my size
Below each product is a sizing chart created to help guide you to make the best possible choice. Please adhere to the measurements of this chart as items will be made using this.
What is your shipping policy?
We ship withing 35 business days after processing unless otherwise specified. We strive to process and ship all orders promptly; however, once a package is handed over to the shipping carrier, it is no longer within our control. We are not responsible for any delays, lost packages, or damages that occur during transit. Any issues related to shipping must be addressed directly with the carrier.
Please ensure all shipping information is entered correctly at checkout. We are not liable for delivery issues arising from incorrect or incomplete addresses provided by the customer.
That said, if you experience any issues with your delivery, please don’t hesitate to contact us. While we cannot guarantee outcomes for carrier-related matters, we’re happy to work with you to find a reasonable resolution whenever possible.
Thank you for your understanding and support.